Booked in for bloodwork? Say that you take biotin. A two-gummy serving carries 5000 mcg of it, roughly 167 times the daily value, and at that level biotin can push several routine lab assays off their true reading. The nutrient is not hurting you; the number on the report is what goes wrong. Read the safety page.
The Gelagen sixty-day money-back guarantee
What it covers, what it does not, when the clock starts and the four steps for claiming it. Written out here because refund terms are the part of a sales page most likely to be vague.
Sixty days to decide on Gelagen, and empty bottles are fine
The seller runs a sixty-day money-back window that starts the day your order ships. Use the product, finish the bottles, then ask for the money back if it did not do what you hoped. Email the support address on the packing slip, quote the order number, and send the containers back at your own postage cost. What you paid for the product comes back to the card you used. Shipping, where you paid it, does not.
Check the date on the shipping email
The sixty days run from the day the order left the warehouse, not the day it arrived and not the day you started taking it. The shipping confirmation is the document that settles it, so keep it.
Email the support address on your packing slip
Say you want to use the money-back guarantee and quote the order number. Do this before you post anything back, because the reply gives you the return address and, usually, a reference to write on the parcel.
Send the bottles back, empty or full
Empty is explicitly fine — that is the point of the offer. Use a tracked service. The postage is yours, and a parcel that cannot be traced is a parcel you cannot prove you sent.
The product cost goes back to your card
Card refunds usually appear within a week of the return being received, though your bank sets the last leg of that timing. What you paid for the product comes back. What you paid for shipping does not.
What the Gelagen guarantee covers
Covered
- The price you paid for the product itself.
- Bottles you have finished. Empty containers are accepted.
- Any bundle size, from two bottles to six.
Not covered
- Shipping you paid on the way out.
- Return postage on the way back.
- Customs or import charges on an international order.
- Anything claimed after day sixty. The window is firm.
The guarantee is the seller's, offered on their checkout under their terms. This site has no ability to authorise, process or chase a refund, and would tell you if it did.
Sixty days of Gelagen is long enough to see a nail grow out
Which makes it long enough to judge, and that is the whole reason the window exists.
You leave this site for the seller's checkout. Stock, price and delivery are theirs to set.